Can bureaucracy kill us?

     After watching "Brazil" I am sure some people might assume that bureaucracy can kill us.  "Brazil" follows Sam Lowry, a government employee, who is assigned the task of fixing a mistake that was caused by a bug jammed in the printer.  A man becomes a victim of a wrongful accusation and is killed due to the bug error.  "Brazil" is a very radical movie.  Everything has a hidden meaning behind it.  The movie pokes fun of 
bureaucracy by adopting the "I am not responsible for that" method.  The characters in the film tend to pawn their work off to others, as well as send the customers to various departments to fill out massive amounts of paperwork.

    

     In the article "Citizen-Initiated Contact and Satisfaction With Bureaucracy: A Multivariate Analysis" the author, George Serra, discusses the relationship between the people and bureaucracy.  According to the article there is a gap between the two and a main reason is because it is rather difficult for the consumer to receive the correct data (Serra, 1995).

     

     A lot of people can attest to having a bad experience with the bureaucracy.  For example, how many pleasant trips to the DMV have you been on?  I am not sure there is anyway to improve the relationship between the consumer and the bureaucracy.  However, just watch "Brazil," it might make you feel sorry for the bureaucrats or might just make you laugh at its craziness.